What is a matchmaker?
A matchmaker is someone that brings two people together in the hope of helping those people find and create a lasting connection that evolves into a long-term relationship.
What is MatchCrew?
MatchCrew is an army of personal matchmakers working as a community to help their clients. Using the power of social networking, MatchCrew matchmakers pool their clients together to expand the number of quality, pre-screened singles you can meet. Our mission is to improve both the quality of singles on our site and the closeness of matches to your true preferences.
What screening is done?
All singles that are matched on MatchCrew must undergo an initial consultation and screening to learn about that individual and their preferences in a match. The screening process may be conducted via telephone, video chat, or in person. During the screening process, matchmakers ask many questions to assess each individual's personal character, honesty and truthfulness.
How much experience does my matchmaker have? What is their success rate?
A matchmaker's experience and success rate will be indicated on MatchCrew once available.
What are the MatchCrew Dating Safety Tips?
Visit our Dating Safety Page.
What is the cost?
Matchmakers on MatchCrew set their own prices. You could get also matched for FREE if another matchmaker discovers you as a match for one of their singles.
Is there a charge for the initial consultation/interview?
No. This is completed for FREE.
How many matches are promised over what period of time?
Because MatchCrew is focused on matching you with quality individuals that closely match your preferences, we do not offer a guaranteed period of time in which any purchased matches would be fulfilled. You can't rush finding true love.
Will the same person who conducts my initial screening be matching for me?
Yes, your matchmaker.
Do I get sent on dates automatically or do I have to email/call for an introduction?
Once you are matched, you have an opportunity to correspond with your match via email. It is up to you and the other individual to arrange a time and place for a date.
If I don't like a match chosen for me, may I decline?
Yes.
Does MatchCrew do background checks?
Because the privacy of our members is very important to us at MatchCrew, we do not require our members to submit to background checks. We do encourage members to conduct their own research on potential matches, including asking questions and utilizing Internet search engines. We also recommend that members follow our dating safety guidelines. Members can ask other singles to submit to a background check. However, please remember that a background check is only as good as the information provided to the checker. You should not rely on the accuracy of background check results. In addition, you may also purchase the services of your matchmaker to perform this background check for you.
How do clients get matched?
MatchCrew believes in matching clients on the principle that people that are compatible for a long-term relationship are similar on certain core values which include spirituality, family, financial goals and habits, and lifestyle.
Do I get to see the profile and picture of a match before a match is made?
Yes.
Do my match credits expire?
No, your match credits never expire, letting you and your matchmaker always keep an eye out for a great match.
What is the refund policy?
All sales on MatchCrew are final. The match credits are not refundable or transferable. To dispute an error or fraudulent charge, you must contact MatchCrew directly within 30 days of a disputed transaction.